FAQ'S

What products are available on the Glowcosmetic site?
You will find the newest products on Glowcosmetic.

How do I know what products are right for me?
You can use our online beauty consultation to guide you through our collections and help create your personalized skin care program. You’ll be asked simple questions about your skin, your concerns, your preferences and what you’re looking for. We will provide you with a list of the best products to create a personalized beauty regimen.

What are the ingredients in your product?
All the ingredients we use in a product are listed on the package or the label of the product itself.  For products too small to accommodate the list, a separate ingredient list is available on for your convenience. Since some ingredients are known by more than one name, we use the standard industry recognized names. 

Do I have to register with Glowcosmetic to place an order?
You can place an order without registering, however having a personal account allows you to track orders, review your order history and rewards points/vouchers/discounts. You will save time when placing future orders by not having to re-enter your basic details.

Are your products vegan?
Here at Glowcosmetic, we not only care about you, but what is happening to the world around us. Our line is almost exclusively Vegan. We are striving to make a difference in the way things are done in the cosmetics industry.

Is my personal information secure?
The information you supply is confidential. Personal information will only be used by Glowcosmetic for order shipments or customer service. Your credit card details are secured by encrypted technology and will never be stored online or accessed without your permission.

Is my online payment secure?
When you place an order on Glowcosmetic, we encode your information using modern encryption technology; the most advanced consumer online security to date. Your order will be placed safely and securely. Your bank details are encrypted and will never be kept or stored on this website without your consent.

How can I check the status of my order?
When you place an online order you will an email confirmation with your order number; this is also your receipt. You will receive another email when your order has been shipped. It will include detailed information and your order tracking number. If you have registered online, you can track the status of your order within your account section.

How can I receive coupons/samples or promotions?
We are sorry we don't have coupons or samples to send to you. We may offer coupons and promotions in local newspapers, online, magazines and stores.
If you would like to receive our Newsletter to learn about new products, special offers and events, click on "Sign up with us for more updates" at the top of the website home page to register.

Where are our cosmetics sold?

Glowcosmetic is a web based company, however, you can find us in select wholesalers.  Please contact us to inquire which locations are near you.  Want to know where we will be and when? Sign up for our newsletter! It's a great way to keep up to date on all the exciting moves we are making!