Community Guidelines

Welcome to our community guidelines!

These guidelines should be read in conjunction with our Terms & Conditions and our Privacy Policy.

We ask that you please adhere to them at all times as we've written them so that Glowcosmetic is a fun and cool place for everyone to want to hang out. 

Personal Information:
Keep calm and don’t give out any personal information you wouldn't be comfortable for a stranger to know (these include things like your address, bank details, credit card number or phone number). Check our Privacy Policy to see the types of info we collect from you via.

Respect:
We kindly ask that you treat others with respect and accept people's differences. We have a zero tolerance policy regarding any content or comments that are harmful, threatening, violent, harassing, abusive, indecent, obscene, offensive, hateful, defamatory, discriminatory, sexually explicit, unlawful, profane, untrue, deceitful, spam or bullying in nature. We reserve the right to remove such content and reviews at our discretion.

Copyright:
We love awesome content, but we don't like violation of copyright. Do not post content such as text, images, music, videos or anything else that has not been created by yourself. We will remove any such content at our discretion.

Self-promotion:
We want to hear heaps about you, but do not use our platforms to promote your own website, blog or business. We reserve the right to remove anything deemed to be self-promotion from our website. If you want to share your awesome work with us, hit us up on our socials where we can all tag and share to our heart’s content. If we're loving it, we'll be sure to share it with our followers in appreciation of your killer creativity.

Sharing content:
Do not post any links from third party sites on our platform. You could be putting us, yourself and others at risk of computer viruses - and that's darn right irresponsible!

Language:
Our community language is English. Please refrain from using other languages when commenting on our platform.

Usage of product review content:
Any product reviews or feedback that is provided by you on this platform may be re-purposed on the homepage of the platform or any of our other owned channels. This can include but is not limited to point of sale, Facebook, Instagram and other internal or external usages.

Product Reviews
We want to know what you like, what you don't like, and especially, what you want. It helps us make the best products we can, especially for you. We will accept any reviews, positive or negative, if they are relevant, constructive in nature (i.e. have or intend to have a useful or beneficial purpose to others considering the purchase of this product) and are factually correct (i.e. do not provide false or misleading information about the product). You must have purchased and/or used the product on yourself. It's only fair that when you're on our website, you talk about our products, so no mention of other brands will be accepted.

Also, if you have a faulty product, this isn't the place to let us know, so all comments relating to a faulty product will not be published. We will not in any way change the meaning or context of your comment, however may sometimes choose to censor certain words if necessary to ensure it is compliant with our guidelines. We reserve the right to refuse to publish a review if it does not meet this criteria or any of the other community guidelines listed above.

You acknowledge that:

  1. You are solely responsible for all activities under your login and all communications sent via or to this website and agree that your use of this website is for private, proper lawful purposes only.
  2. You will not be in breach of any copyright, trade mark, privacy, confidence, or any other third party right, or cause any inconvenience to Glowcosmetic, its employees, agents, software and other suppliers or any other third party (including, without limitation, creating or procuring software viruses, chain letters, unsolicited communications and 'spam').
  3. All content you post is relevant and accurate and that any opinions posted are genuinely held. You further represent and warrant that you shall not submit any content that is known by you to be false, inaccurate or misleading.
  4. You understand you are participating in a public forum and that any content you post will be available to others. By submitting any material to us, you automatically grant us the royalty-free, perpetual, exclusive right and license to use, reproduce, modify, edit and publish this information (in whole or in part) worldwide and to incorporate it in other works in any form, media or technology now know or later developed.
  5. You are at least 16 years old, and if a minor you have obtained the consent of your parent or legal guardian to submit the content.
  6. The content you supply shall not be illegal, offensive, obscene, libellous, racially or religiously based, or defamatory and will not cause damage, loss or injury to anyone.
  7. You agree to abide by all applicable local, state and national laws and regulations. In the event that Glowcosmetic, in its sole discretion, considers that you are making any illegal and/or unauthorized use of the Website, and/or your use of the Website is in breach of these Terms, we reserve the right to take any action that we deem necessary, including terminating without notice your use of the Website and, in the case of illegal use, instigating legal proceedings.
  8. You shall not post any content that contains any computer viruses, worms or other potentially damaging computer programs or files.
  9. You agree to indemnify and hold us and our affiliates and agents and their respective officers, directors and employees harmless from any claim or demand, including legal fees, made by any third party due to or arising from your use of this website, breach of this agreement or your violation of any laws or rights of a third party.